About 31,000 requests for refunds remain to be processed by Icelandair, states Ásdís Ýr Pétursdóttir, the airline’s media representative. From February 19, it is mandatory for passengers to show a certificate of negative PCR test before boarding an aircraft to Iceland, and also upon arrival in Iceland. However, given the unprecedented situation and the high number of requests we have received, considerable delays in the processing time of refunds can be expected. Delta Air Lines' seasonal service to Iceland will return this summer, the carrier announced on Wednesday. For example, it’s only late last week that the airline published a flight schedule through June 14, so realistically you haven’t been able to know if your flight will operate further in advance than that. Icelandair made this announcement: Two Boeing 737 MAX aircraft return to service in Icelandair’s flight schedule in March 2021. Kenya Airways. Those that have received their refunds from IcelandAir, how long did it take? In this way, we can offer our customers a fast and safe solution.” Birna adds that of course customers can also request a refund for canceled flights, but these could take a long time to process. ... Can you help me claim a refund from the airline I was going to fly with? Ásdís Ýr states that the airline’s cancelations have affected hundreds of thousands of passengers. Make a complaint with https://www.icetra.is/ and get your refund before they go bankrupt. Got the email from them last week telling me my flight in September was cancelled. Icelandair Group has walked away from its plan to take over home-based Wow air. Korean Air. This week, Icelandair announced 3 new routes from its hub in Reykjavik, with the return of its service to San Francisco and Baltimore, along with new flights to Kansas City.. Icelandair. Such a shame this shitty airline has caused so many to have bad vibes toward ever traveling to the country. IcelandAir is one of the most generous as it allows passengers to stop-over in the country for up to 7 days before embarking to your final destination. Just out of curiosity. My last communication from Icelandair was an email three weeks ago that indicated they are working on it; this is the third such email i've received. I opted for a full refund. Now he just says all you can do is call corporate headquarters in Iceland. HELP ME get my refund please!!! The customers receive a code, which they enter the next time they book a flight with Icelandair. If you are having trouble getting a refund from and airline for a flight that has been canceled, you’re not alone. Other European Airlines - Icelandair refund issues - If you are due a refund under either or both EC 261/2004 or US DOT rules because your flight has been cancelled, stick to your choice, make a request for a refund, wait 7 days and presuming that a refund has … The schedule will include 32 destinations with Tenerife as a new addition to the Icelandair route network. Just wondering how long I can expect this process to take. This explains why refunds have taken much longer to process than normally. I am still waiting. In the airline’s quarterly statement, published at the end of July, it was reported that during the first half of the year, travel credit vouchers in the amount of ISK 9.1 billion (USD 67 million; EUR 56 million) had been issued. After an extensive process with worldwide participation, the North American and European aviation authorities have now recertified the Boeing 737 MAX aircraft. If you need to cancel because of an emergency or unavoidable circumstance, here’s what you should do: Read our Extenuating Circumstances Policy to check if you’re covered; Make sure you have any required documentation available We have covered the ins and outs of this airline failure on our recent articles here, here, here and here.. The test must be taken within 72 hours of departure. At that time, their credit goes toward the payment. Emirates says it is trying to speed up refunds. I was told 12 weeks for my refund which I asked for a few days ago, I just went to my credit card to file a dispute. Other European Airlines - Icelandair refund issues - This morning I finally received the flight credit Icelandair had promised me and the DOT in mid-April, good for three years for the full amount of my purchase of a March flight we had cancelled. Just wondering, is this because of Covid or because of Iceland air? Norwegian Air International. An Icelandair Boeing 767 has found itself a long way from home after making an ultra-long distance pickup from Antarctica. Few people understand the arcane airline rules surrounding a bid on an upgrade or bother to read all of the fine print. LATAM Airlines. Then said 8 to 12 weeks. Press question mark to learn the rest of the keyboard shortcuts. But I waited because I preferred a refund for the $50 one-way basic economy ticket and wanted a firsthand look at the refund process. Received email from DOT in late July saying they will “look into it”. The San Francisco route will begin on June 1 and will run four times a week on Monday, Wednesday, Thursday, and Saturdays. woo! Interjet. Then said 6 to 8 weeks. Reykjavík-based Icelandair (FI) is the country of Iceland's largest airline. They’re cancelling flights from Europe too, were you put offered another flight? Ansberry’s problem is all too common. Icelandair announces flights to 3 US cities.
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