And I mean that in various ways.On one hand, shopping from iHerb can be a bit hit or miss. Will definitely order from them again! Nothing was damaged. I have been a client since 2014 and continue to be more than satisfied with their products and customer service. EN. 3-4 days coming from the US to the Netherlands its a very good delivery time. Outstanding Online ExperiencesAfter Many Orders Never HadA Issue. NZ$10 - NZ$20. Save $5-20% now with free NZ iHerb Promo Codes - KOV618 √ iHerb Discount with FREE Shipping to New Zealand on select orders over NZ$55. Regarding buying reviews, iHerb does no such thing and all content left on TrustPilot is not manipulated in any way by iHerb. iHerb has a consumer rating of 1.75 stars from 815 reviews indicating that most customers are generally dissatisfied with their purchases. I am a happy repeat customer. I tried emailing their info email but just received a auto generated response saying to log in to chat to someone. Retailer's who use Lasership know what they do, they don't care because they still get paid, the BUYER loses. Certification And Diet Soy-Free. My Last Order was Delivered THE NEXT DAY. I then get an email stating my request has been escalated and I'd receive a reply within 72 hours. I want my refund! iHerb only allows reviews … I can't sign in and I'm not receiving a 6 digit verification code when I'm trying to change my password. Lucky the box width was the same as bottle length so it didnt leak.Contacted customer service who sorted it for me quickly.Sadly, my daughter had a bad reaction to the oil so we cant use it for it's intended purpose .5* for customer service though. Overall, iHerb is probably the best place to buy supplements and health products if you live in New Zealand. As of August 2018, iHerb is using 3rd Party Independent Labs ABC Testing, Eurofins and Alkemist to test product. You can never go wrong with iherb. Ordered a product early January 05th it’s February 23 now. This is the worst service I have ever experienced... Saying my package has been delivered? In 21st century you cannot pay by a Mastercard on their website!!! After speaking with the support they refunded me the sum but on the card that was blocked (it got stolen)- hence, no refund received. I received 25% off for being a new customer, plus free shipping for orders more than $20. Shop . The items were never delivered although they said they were. All iHerb orders are shipped out from our US warehouses to your country by Air Freight. I was finally able to get a live person via chat, but only after dealing with their useless bot for 5 minutes. All rights reserved. Very satisfied costumer, good service and quick delivery, a little difficult tracking my order, but no big deal, Best website ever, best prices and worldwide shipping in very good rates.One of my orders didn’t arrive when i contacted them they solved the problem in the same day and send me back my money Im buying from this website from 5 years now and i never had a problem. Furthermore a week after my return showed as delivered they had still not processed my return. Although items may … Would not recommend buying from them as their website is broken and they cannot afford to pay humans to answer phone calls. I was all... do I order... is it a scam... can I live without these products? They want me to divide my order up so each parcel will be underweight. Everything was sealed. This company steals your personal information. I am a domestic, not international customer this should have been an easy solution for them. Stay away. 24/7 Support. Still seeing fake reviews on iHerb. iHerb is absolutely amazing. This is fraud. It saddens me to have to leave a negative review for iHerb, since I actually really like the kind of online store this is supposed to be. Personal care products were new, unopened and do not expire until 2022. Their reply here is probably yet another lie. 30,000+ top-rated healthy products; with discount shipping, incredible values and customer rewards. Absolute rubbish. iherb Singapore is more popular among the residents of Singapore as the best place to buy health supplements online.They promote organic products and most of the products are really affordable.. For iHerb … iherb stated free postage for order over certain value, but then say order is overweight for free postage and do not offer payment ability unless you chose postage option almost doubling cost of order. I still shop from iHerb, from time to time for items I can't get locally, but now I'm trying to do my regular shopping from stores I can actually rely on.Update: Since I saw the response from iHerb, I feel the need to clarify that all of the issues I mention here have been happening since long before the pandemic. I have never faced any issues with iherb from the day i knew about this app to this day. World-renowned brands shipped directly to you by iHerb In business since 1996 and shipping out of multiple distribution centers in the United States and Asia, iHerb offers the same reputable national … Consumers complaining about iHerb most frequently mention … Click below to automatically apply the discount. I receive so many promotions via email, so why can't I receive a shipping label in my email as well? For information about customs, import duties, etc., visit: New Zealand Customs Service. It is false and misleading and fraudulent misrepresentation. Ordered a item and said estimated delivery Feb 23 and still haven’t gotten it and can’t login into my account I believe this company to be a scam, I couldn’t track my order. False advertising, customer service non existent, though eventually got to a live support service via email, who did nothing. So I message them and they told me that the refund was already processed, that I need to check with my bank. They have most of the organic products that I am looking for, along with a great selection of vitamins. My order got to Canada in 9 days - everything was a lot cheaper than in my town and I was able to get the correct dosages needed! Items arrived via UPS on 2/25/21 in perfect condition, exactly as ordered. Only the latest review will count in the company's TrustScore. I cannot say so high how satisfied i am with their service. I have no idea, why they even have portal to request data erasure, if they don't actually comply with the request. Boooooo for IHerb Booooo. Thanks iHerb. You will also get 10% credit (a total of 20% off), free US shipping over $20 and sometimes free international shipping, depending on the items you order.Additionally, there are plenty of daily and weekly promotions on their specials page so check them out as well. iHerb (Food & Drink Shop): 3.1 out of 5 stars from 434 genuine reviews on Australia's largest opinion site ProductReview.com.au. This complex, although quite expenssive, is considered one of the best. I will definitely continue ordering from iHerb. First-time New Zealand customers also … I made a request, the bot promised me That somebody helps me with my account during 2 hours, it was 4 days ago, and still silence!! I was a first time customer, and received a wrong order. Read about their experiences and share your own! All I get is an automated reply almost daily saying there's a delay (this is AFTER I was told I'd receive a reply within 72 hours). I did realize that people who choose UPS as their delivery option usually face all the trouble. Therefore, we purchased it to maintain youth and healthy joints. This is a biggest scam!!!! Quick delivery (Hermes) unfortunately, bottle lid was broken off. My last order arrived very quickly, as usual, and in perfect condition being really well packed. Moreover, they made up excuses and actually stated that they are retaining my information to comply with applicable laws, which made no sense.
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